Frequently Asked Questions

We understand you might have some questions about Visual Compliance-Verification for Sales and export, trade and OFAC Compliance. We've prepared some answers to the most frequently asked questions, but if we don't have an answer for you on this page, please contact us today.

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What is Visual Compliance–Verification for Sales?

How do I use Visual Compliance–Verification for Sales?

How does Visual Compliance–Verification for Sales work?

Additional Questions

People questions

What is Visual Compliance–Verification for Sales?

What is Visual Compliance–Verification for Sales?

Visual Compliance-Verification for Sales is a Salesforce® plugin that automatically checks to see if anyone you're doing business with—including contacts, leads, accounts, vendors, suppliers and visitors to your premises—appears on a government "watch list" of individuals, businesses or countries that face restrictions on doing business with them.

What does Visual Compliance–Verification for Sales do?

Visual Compliance-Verification for Sales checks for individuals and companies that are found on U.S. and international government watch lists for financial, technological, and security transactions; as well as countries facing sanctions or under embargo. Our global sanctions screening tool helps protect you from conducting business with these entities by alerting you to their presence on government watch lists.

Why do I need to worry about this?

Most countries have a set of laws that place limits on who you can legally do business with. Making sure that you are not doing business with anyone on these government watch lists helps protect you and your company from significant fines, loss of export privileges and even criminal charges.

Has anyone been found guilty of violating trade regulations?

A number of high-profile companies have been fined for violating export regulations, knowingly or unknowingly. A brief summary of a few recent cases can be found here.

How do I use Visual Compliance-Verification for Sales?

How do I know if an account is okay to do business with?

On your Account, Contact or Leads page, you will see their restricted party screening status ("RPS Status") and if they've been flagged as a potential match against a government watch list. Whether or not a match has been found by Visual Compliance-Verification for Sales will be indicated in the RPS Status field.

How am I alerted about a match?

In the event of a match, Visual Compliance-Verification for Sales will automatically send an email alert to whoever you have nominated to receive restricted party screening results.

What does an email alert contain?

An email alert from Visual Compliance-Verification for Sales includes the information that resulted in a match against government watch lists, which lists, and the reason these persons, companies or countries appear on a list. This information can be used to help determine whether or not the potential match is your Account, Contact, or Lead.

How does Visual Compliance-Verification for Sales work?

How does it work? Where does it fit into my workflow?

Whenever a new Account, Contact, or Lead is created or an existing Account is modified, that record is automatically checked by Visual Compliance-Verification for Sales by taking the name and address information you've entered and scanning for matches against government watch lists. Your information is then updated with the result. You don't have to make any adjustments to your existing processes or workflow.

How do I get started with Visual Compliance-Verification for Sales?

Getting started with Visual Compliance-Verification for Sales is easy. All you need to do is get your Salesforce® administrator to install and activate the plugin. You can be up and running within a day.

Additional Questions

Can I get a demonstration of Visual Compliance-Verification for Sales?

If you would like a demonstration of Visual Compliance-Verification for Sales, please contact us and we will be happy to arrange one for you.

How do I find out how much Visual Compliance-Verification for Sales will cost?

Visual Compliance-Verification for Sales is an affordable solution for regulatory compliance. Contact us and we will help determine which of the Silver, Gold or Platinum level options best suits your needs and your edition of Salesforce®.

I already have a significant number of Accounts, Contacts and Leads. Can I get them screened?

Yes, we can also get your entire database verified, getting you completely caught up with your trade compliance requirements.

What other export, trade and OFAC solutions does Visual Compliance offer?

Visual Compliance offers a comprehensive suite of powerful and innovative denied parties screening, audit, classification and export automation solutions that business of all sizes—and in every industry—have relied on to help them overcome their global trade compliance challenges. And they've been doing it for over 30 years.